It’s my personal experience, that GoDaddy is the most confusing web development service out there! Even when you know what you’re doing and what you’re looking for, the setup is cumbersome. But perhaps even more irksome than the convoluted design to the site, is that everything is set up to steer the user to spend more money. If it’s tricky for an experienced web tech to navigate through what to purchase or not, I can only imagine how many basic users are suckered into spending much much more than they need!

My personal preference is Downtown Host. Their sales are remarkably clear, without any hidden fees! Their staff is incredibly helpful, responding to my emails at all hours of the day and night. When there were some glitches with the server being used for my shared hosting, they notified me immediately (before I noticed any problems), and I happily accepted their offer to change servers for maximum uptime.

My colleague has had an equally satisfying experience with Blue Host, and recommends them as another user-friendly option with excellent customer service.

Do you have a favorite resource for domain and hosting services?